The objectives of this resource book are to define occupational stress and describe the effects it has on health and the workplace. It includes a review of the job conditions and individual or situational factors that can cause occupational stress and describes the process of developing a comprehensive stress management program in the workplace. Finally, it discusses three interventions in the workplace to control stress.

What Is Covered In This Manual?

Legislation

How Does Occupational Stress Effect Health?

• Fight or flight response and stages
• Progression of signs and symptoms
• Post-Traumatic Stress Disorder (PTSD)

Causes of Occupational Stress (NIOSH)

• Job stress model
• Individual and situational factors
• Job condition factors
• Exercise to apply the model

Occupational Stress Controls

• Overview of three main areas of intervention
• Comprehensive program development – three steps